Linking a cleaner
- Add the cleaner in Lemon with contact method Telegram.
- Lemon shows a short connect code. The cleaner opens the Lemon bot in Telegram and sends the code (or taps the deep link the host forwards).
- Lemon links the chat to the cleaner. Codes are single-use and expire; every link attempt is recorded for audit.
What the cleaner receives
Job offers with property, address, date, time, type and expiry; a confirmation with the schedule link; reminders; reconfirmation requests ("Reply YES"); late-checkout updates; cancellations. Messages queue in a database-backed queue and drain every few seconds with rate limiting, so a burst of jobs does not hit Telegram's limits. Quiet hours hold messages overnight if the organisation enables them.
Two-way
Cleaners can reply in the chat. Lemon answers questions about their jobs (today's schedule, an address, a time) directly in Telegram, so the cleaner does not need to open anything to check.
Why Telegram first
No template approval, no per-message cost, delivery and read state, and a cleaner can link in under a minute. For teams the host controls, it is the recommendation.