The first hour is the same in every flat
The guest arrives at 16:00 with a suitcase and a phone on four per cent. Then the messages: the WiFi password, how the air conditioning works, what time they have to be out on Saturday, and somewhere to eat tonight that is not the tourist strip. You have answered those four questions for every arrival you have ever had. Across Lemon's production estate the average stay is 4.8 nights and the median is 4, so at a working flat that first hour comes round every four or five days, per property, all season.
Lemon already takes the cleaner side of the turnover off your phone: since 12 February 2026 it has sent 2,906 messages to cleaners about 533 cleaning jobs, none of which you typed. The guest side is what the included Travellor page is for.
What the QR code opens
Travellor is a partner product, and a Lemon account grants it. You print a QR code and put it in the flat — by the door, on the fridge, in the welcome folder. A guest scans it and gets a page in your branding with:
- the WiFi name and password, itself scannable, so nobody mistypes a sixteen-character key;
- check-in and checkout details;
- your house rules;
- places nearby — restaurants, beaches, pharmacies — with the distance from that property, filterable by category and with directions;
- up to five picks you mark as recommended by the host.
That is the list the first hour asks about, on the wall, at 23:00, without you in the middle of it.
It costs nothing per property
Lemon is priced per property per month: €18 for one property, €14 each for 2 to 20, €10 each for 21 to 50, with two months free on annual billing and a 30-day trial that needs no card. The guest page sits inside that price — free for every Lemon customer, for every property, however many, with no per-property fee and no cap. It is not a trial upgrade or a first-year discount; it is granted automatically when the account is created, so it is there on day one of the trial.
If you are comparing tools with a spreadsheet open, that is the line worth noticing. A co-host with six flats pays €84 a month (arithmetic: 6 × €14), and the guest pages for all six are already in it.
The setup you do not do twice
You told Lemon each property's name, address and checkout time to make the cleaning work. Lemon passes the name, address and coordinates to Travellor, so its setup wizard arrives pre-filled instead of asking you the same things again. The WiFi, the rules and the five good places are yours to enter once per flat; the identity part is done before you start.
Six flats, as arithmetic
Take six flats and the estate's average stay of 4.8 nights. A well-booked month is roughly six arrivals per flat, about 37 across the six (arithmetic: 30 ÷ 4.8 × 6; your own occupancy will differ). Each of those 37 arrivals is a first hour with the same questions in it.
Lemon does not measure how many guest messages the page removes — that happens in Travellor, on the guest's phone, not in Lemon's logs — so no figure here claims it. What is certain is the cost of finding out on your own flats: nothing on top of the per-property fee you are already weighing up.
What it is not
Travellor is a separate product at travellor.app with its own dashboard. Lemon does not run guest messaging, does not read your Airbnb inbox and does not send anything to guests. It is a branded welcome page behind a QR code, one per property, included, and the curation of the good places is yours — which is the point, because the guest who finds your fish place instead of the tourist strip writes a better review.
The mechanics are on the free guest page answer, and everything else the per-property price covers is on pricing and in what €14 a property buys.
Prices from content/site.json and the live pricing endpoint; production figures from the September 2026 OTA Calendar Feed Integrity Report; the six-flat examples are arithmetic.